Terms of Service
Terms of Service
Last Updated: 30.07.2025
These Terms of Service ("Terms") govern the use of the website operated by Velvesa ("Website," "we," "us," or "our"). By accessing or using the services provided on our website, you agree to comply with these Terms. Please read them carefully. If you do not agree to these Terms, you must not use the Website or our Services.
1. Acceptance of Terms
By visiting our site and/or making a purchase, you are agreeing to be bound by these Terms of Service, including any other policies referenced or available through hyperlinks on this page. This agreement applies to all users of the Website, including but not limited to visitors, customers, merchants, and content contributors.
We reserve the right to modify, update, or replace these Terms at any time by posting changes on the Website. It is your responsibility to check this page periodically for changes. Your continued use of the Website after changes are posted constitutes your acceptance of those changes.
2. Online Shop Conditions
By agreeing to these Terms, you affirm that you are at least the age of majority in your state or country, or you have obtained explicit permission to use the Website from your legal guardian if you are under the age of majority.
You agree not to use our products or services for any unlawful or unauthorized purposes and not to violate any applicable laws (including, but not limited to, copyright laws) in your jurisdiction.
You must not transmit any viruses, worms, or other harmful code through the Website.
Any violation of these terms may result in the immediate termination of your access to the Services.
3. General Conditions
We reserve the right to refuse service at any time and for any reason.
You understand that your content (excluding credit card information) may be transmitted unencrypted and may be altered to meet the technical requirements of networks or devices. Credit card information is always encrypted during transmission.
You agree not to reproduce, copy, sell, resell, or exploit any part of the Website or Services without our express written permission.
4. Accuracy, Completeness, and Timeliness of Information
We do not guarantee that the information on this site is accurate, complete, or current. The content is for general information only and should not be relied upon for decision-making. Any reliance on the information is at your own risk.
We reserve the right to modify the content on the Website at any time, but we are not obligated to update the content.
5. Changes to the Service and Prices
Prices are subject to change without notice.
We reserve the right to modify or discontinue the Services (or any part thereof) without notice.
We are not liable for any price changes, modifications, or discontinuation of the Services.
6. Products and Services
Certain products and services are only available online. These may be subject to our return and exchange policies.
While we strive to display the colors and images of our products accurately, we cannot guarantee that your monitor will display the exact color.
We reserve the right to limit or cancel sales of products to certain individuals, regions, or jurisdictions.
We do not guarantee that the quality of any product or service will meet your expectations.
7. Billing and Account Information Accuracy
We reserve the right to refuse orders or apply quantity limits, especially if we suspect the presence of resellers.
You agree to provide accurate and complete information for your purchases and account creation. You must update your information as necessary.
For more details, please refer to our Return Policy.
8. Optional Tools
We may provide access to third-party tools over which we do not control or monitor. These tools are offered "as is" and "as available" without warranties.
Your use of these optional third-party tools is at your own risk.
9. Third-Party Links
Our Services may include content or products from third parties. We are not responsible for the content, products, or services of these third parties and disclaim any liability associated with them.
We encourage you to review the terms and policies of third parties before engaging with their products or services.
10. User Comments, Feedback, and Submissions
Any comments, suggestions, or submissions you make to us may be used, reproduced, and published by us without restriction.
Your comments must not infringe on third-party rights or contain unlawful content.
11. Personal Data
Your personal data is handled in accordance with our Privacy Policy. Please refer to this document for more information on how we collect, use, and protect your personal data.
12. Errors, Inaccuracies, and Omissions
There may be errors or inaccuracies in product descriptions, pricing, or promotions. We reserve the right to correct these errors at any time and cancel orders if necessary.
13. Prohibited Uses
You may not use the Website for illegal activities, including but not limited to distributing malware, fraud, harassment, privacy violations, or spamming.
We reserve the right to block access or terminate your account if you violate these terms.
14. Disclaimer and Limitation of Liability
We do not guarantee that the Website will operate without interruptions, errors, or security issues.
You agree to use the Services at your own risk. We are not liable for any indirect, incidental, or consequential damages.
15. Indemnification
You agree to indemnify and hold harmless Velvesa, its employees, partners, and affiliates from any third-party claims arising from your violation of these Terms.
16. Severability
If any provision of these Terms is deemed invalid, the remaining provisions will remain in effect.
17. Termination
Both parties may terminate the contractual relationship at any time. However, any rights or obligations that accrued before termination will remain in effect.
18. Entire Agreement
These Terms represent the entire agreement between you and us and supersede all prior agreements regarding the use of the Services.
19. Applicable Law
These Terms are governed by the laws of Germany.
20. Changes to the Terms of Service
We may update these Terms at any time. Any changes will be posted on this page. Continued use of the Services after changes are posted constitutes your acceptance of those changes.
21. Contact Information
If you have any questions about these Terms, please contact us at:
Email: info@velvesa.store
Address: Bürgermeister-Stöckle-Straße 1, 21423 Winsen (Luhe), Germany